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Xfinity X1 platform photograph

New Poster

Xfinity X1 platform photograph

is there a picture of a Xfinity X1 main platform box (the back of it) with a power cord with splitter on it??


Accepted Solutions
New Poster

Re: Xfinity X1 platform photograph

Hi again Andrew!

low & behold !!  the splitter WAS an amplifier  (I did not know)..   all is fixed now.  Thank you!


All Replies
Official Employee

Re: Xfinity X1 platform photograph


@abbclb wrote:

is there a picture of a Xfinity X1 main platform box (the back of it) with a power cord with splitter on it??


No there's no splitter for the power cord. Why do you ask?

New Poster

Re: Xfinity X1 platform photograph

comcastAndrew,

Our x1 has a 2nd cord plugged in...splitter on end (one side says in and the other says TV)  I believe a coaxial was attached to it.

got a new TV and hookup has failed....today from 4-6 pm  Comcast is supposed to come.  Thank you.

Official Employee

Re: Xfinity X1 platform photograph

Sounds like a splitter used with an amplifier for remote power. Is there an amplifier?
New Poster

Re: Xfinity X1 platform photograph

no amplifier. 

Official Employee

Re: Xfinity X1 platform photograph

Can you post a picture of what you’re describing?
New Poster

Re: Xfinity X1 platform photograph

Hi again Andrew!

low & behold !!  the splitter WAS an amplifier  (I did not know)..   all is fixed now.  Thank you!

Official Employee

Re: Xfinity X1 platform photograph

You're welcome!