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Xfinity Voice not displaying on TV

New Poster

Xfinity Voice not displaying on TV

Xfinity Voice not displaying on tv

Expert

Re: Xfinity Voice not displaying on TV


amandajohn9682 wrote:

Xfinity Voice not displaying on tv


Are you saying that when you press the voice button nothing is displayed?  Is your STB an RNG150?  It doesn't support voice.

Official Employee

Re: Xfinity Voice not displaying on TV

 

Hello amandajohn9682, are you referring to your caller ID not showing up on the TV or are you having an issue with your voice commands on your remote? Please provide more information on this issue so that I can further assist you. 

New Poster

Re: Xfinity Voice not displaying on TV

Voice caller ID not showing up on TV

Expert
Official Employee

Re: Xfinity Voice not displaying on TV

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.