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Xfinity 4k - XG1v4 Cable Box Availability

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Re: XG1 v4 Box

Enable PM please.

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Re: XG1 v4 Box

Done
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Re: Xfinity XG1v4 TV Box


@HyrumM wrote:

I would like to request a self install XG1v4 for my main DVR and 2 tv boxes to upgrade my equipment.  Your post says all I have to do is "author a post" to request one?  I recently upgraded my tv's to 4k and would like to get the most out of my xfinity experience.


for directions, scroll back to the 12/23/2018 post by ComcastElla.



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Re: Xfinity XG1v4 TV Box

Got it. Thanks Rustyben!
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Re: Xfinity XG1v4 TV Box

Posting for PM privileges.

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Re: Xfinity XG1v4 TV Box

Posting for PM.

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Xfinity XG1v4 TV Box

Hi,

 

I would like to request the Xfinity XG1v4 TV Box self install kit.  Thanks.

Expert

Re: Xfinity XG1v4 TV Box


@Darkmyst85 wrote:

Hi,

 

I would like to request the Xfinity XG1v4 TV Box self install kit.  Thanks.


hi, I moved your post into this thread. for directions, scroll back to the 12/23/2018 post by ComcastElla.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: want a another 4k box! for my other 4k tv.

Hello Pharrell. Thanks for posting on our Forum. I can assist with reviewing your account and ordering an additional 4K capable cable box. To get started, please send me a private message and include your full name so I can assist you.

 

To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


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Regular Visitor

Re: want a another 4k box! for my other 4k tv.

I would like to message you ComcastJoeTru privately as you have stated, "To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. " But, when I go to your profile I do not see where to "Send a message." I have scrolled and stared and just don't see it, so I decided to hop onto this thread and reply as I could see no other option, my appologies, but please advise. Thank you.

Silver Problem Solver

Re: want a another 4k box! for my other 4k tv.


@Richann1 wrote:

I would like to message you ComcastJoeTru privately as you have stated, "To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. " But, when I go to your profile I do not see where to "Send a message." I have scrolled and stared and just don't see it, so I decided to hop onto this thread and reply as I could see no other option, my appologies, but please advise. Thank you.Send a message-2.jpg

 

Can you see send a message on the right?


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Regular Visitor

Re: want a another 4k box! for my other 4k tv.

Thank you! Guess what ~ I found it, eventually, even before you replied, and messaged him, but nonetheless thank you. I swear it wasn't there, that private message option-link, and then, suddenly, as I navigated once again for like the 6th time back to the profile, it was obviously there. (shakes head...what gives?) 

Diamond Problem Solver

Re: want a another 4k box! for my other 4k tv.

You need to make at least one post before you can send a message. Go back and read this thread to see how many times that happened.

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Regular Visitor

Re: XG1 v4 Box

I need to upgrade please
Regular Visitor

Re: XG1 v4 Box

Need one
New Poster

Re: XG1 v4 Box

Posting for PM privileges.

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Re: XG1 v4 Box

Posting for PM privileges.

Regular Visitor

Re: XG1 v4 Box

Posting for PM privileges
Regular Visitor

Re: XG1 v4 Box

Posting for PM privileges.

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Re: XG1 v4 Box

Posting for PM

Regular Visitor

Re: XG1 v4 Box

Enabling PMs
Official Employee

Re: Xfinity XG1v4 TV Box

Hello, Darkmyst85. Thanks for reaching out to us on the forums. I can certainly look into getting that box for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Contributor

Re: XG1 v4 Box

Enabling PM

New Poster

Re: XG1 v4 Box

I would like to receive a 4k wireless box and self install kit.

New Poster

Re: XG1 v4 Box

Posting to request PM activation.

Regular Visitor

Re: XG1 v4 Box

I would like to get the 4K cable box 

Regular Visitor

Re: XG1 v4 Box

Posting for 4k DVR

New Poster

Re: XG1v4 TV Box

Enable PM please.

Expert

Re: XG1v4 TV Box


@TonySchaeffer wrote:

Enable PM please.


since you posted now, you should be able to 'sign in' to the forum and then send the PM



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Ordering 4K Xfinity XG1v4 TV Box

Posting to allow PM, Thank you!

New Poster

Re: Ordering 4K Xfinity XG1v4 TV Box

Could I please PM to get the ARRIS XG1v4?

 

So very much appreciated!

New Poster

Re: XG1 v4 Box

posting to access PM's

Official Employee

Re: Xfinity XG1v4 TV Box

Hello, Darkmyst85. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Xfinity XG1v4 TV Box

posting so i can PM

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Xfinity 4k - XG1v4 Cable Box Availability

Posting for PM privileges

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Re: XG1 v4 Box

Posting to enable PM

Thanks!
Regular Visitor

Re: XG1 v4 Box

Posting for PM privileges 

New Poster

Re: XG1 v4 Box

PM please. Getting a 4k TV this week.

Frequent Visitor

Re: 4K box

Posting to enable PM (order of X1 in Mid-Atlantic Region).

Regular Visitor

Re: XG1 v4 Box

Posting to get PM access to request XG1v4. Thanks.

Regular Visitor

Re: Xfinity XG1v4 TV Box

Posting for PM

New Poster

Re: Xfinity XG1v4 TV Box

Posting to get PM access to request XG1v4. Thanks.

New Poster

Re: Xfinity XG1v4 TV Box

Posting to get PM access to request XG1v4. Thanks.
Regular Visitor

Re: want a another 4k box! for my other 4k tv.

Posting for pm purposes
New Poster

Re: XG1 v4 Box

Posting for pm privileges
Regular Visitor

Re: XG1 v4 Box

Am interested in the xg1 box, will  pm

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Re: 4K box

Post for PM

New Poster

Re: XG1 v4 Box

Enabling PM

Regular Visitor

@ComcastElla DVR Upgrade Request

Hello ComcastElla,

Kindly assist me with ordering a new XG1 version 4 DVR box and a self installation kit. It’s frustrating not to be able to view available 4K content at the highest resolution on my 4K televisions. Moreover, my current X1 DVR frequently drops live feed sound and lately records blank video instead of scheduled programs. 

Regular Visitor

Re: XG1 v4 Box

Enabling pm