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@RJG1 wrote:
Yes...those boxes will support 4K...What Comcast fails to disclose is that after you receive the box you will be billed an extra $19.95/mo. So before you upgrade your 5 beautiful OLED or QLED or 4K TVs be prepared to pay Comcast an additional $100/mo plus tax just for the privilege of allowing you to view the content. That's $1200/yr. This is because Comcast only makes a DVR box that will support 4K. Most people only need 1 DVR box and you can watch on any TV in the house. But Comcast MAKES you have a DVR for each TV to view 4K. Not only do we pay for content we don't need, we now pay for equipment we shouldn't need. Comcast response is, then don't buy a 4K TV.
might be a bit of a misunderstanding. An additional X1 set top top box is $10/month, add $9.95 and it will be a DVR. Comcast will likely have a 4k companion set top box in the future but is not yet offered. ComcastElla has pointed out that when a set top box is shipped to you that you technically have an 'extra' (charge) set top box until your old set top box is returned and the system credits you back to the ship date of the 4k set top box.
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You would have to upgrade your service to include a DVR. Depending on your billing, if you’re paying for a box, it’s extra.
There are no free boxes. There are DTAs that are $5.99.
There are no free boxes. There are DTAs that are $5.99.
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@Alamo_Bob wrote:
@RobertWy wrote:
@Alamo_Bob wrote:
I can no longer find a link or button to Private Message someone. I know I've done it in the past, but it seems to have disappeared. Can someone please tell me how to do it?
When you click on a name, there is a link called "Send a Message" to the right.
I don't see that link any more. I must have lost the privilege for some reason. I can't even PM a moderator to ask for it back!
before you PM go to top of web page and on right side find 'sign in ' link and click it. after signing in the 'message me' option will appear.
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@Alamo_Bob wrote:
@Rustyben wrote:before you PM go to top of web page and on right side find 'sign in ' link and click it. after signing in the 'message me' option will appear.
I am, and have been, signed in. Still no "message me." Can you tell me exactly where it's supposed to show up? Maybe a screen grab?
What Rusty was referring to is that if you clicked the mouse on poster's name (next to the Avatar), it open's up their profile home page. There is a big blue block on right side that says: Massage ME. Clicking there would open a box to post the message.
I should point out that when I clicked on your name I did not see Message Me. Your PM privileges are turned off. I would have expected you to still have PM unless you abused it in the past.
You may need to ask on this forum for permission from the Comcast personnel first (with good reason) so that they can turn on use of your PM.
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@RobertWy wrote:
@Rarechaga wrote:
So does Comcast have any plans to provide 4K UHD/HDR content any time soon? Or else this STB is useless, because if you have a 4K TV you probably have Netflix already on it, and if you pay for the Premium, you already get everything that you would if you got this STB.
I went to a friend's house that has Direct TV and the movies were in 4K, so there is some content out there, why can't we get it?
Comcast hasn't annouced anything. When they do, you will know.
Comcast just announced a new agreement with Amazon Prime. There may be some advantages using Comcast version through their 4K DVR versus using Amazon Prime 4K through our UHD television app.
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@RobertWy wrote:
@MNtundraRET wrote:
@RobertWy wrote:
@Rarechaga wrote:
So does Comcast have any plans to provide 4K UHD/HDR content any time soon? Or else this STB is useless, because if you have a 4K TV you probably have Netflix already on it, and if you pay for the Premium, you already get everything that you would if you got this STB.
I went to a friend's house that has Direct TV and the movies were in 4K, so there is some content out there, why can't we get it?
Comcast hasn't annouced anything. When they do, you will know.
Comcast just announced a new agreement with Amazon Prime. There may be some advantages using Comcast version through their 4K DVR versus using Amazon Prime 4K through our UHD television app.
Sounds like Netflix. For one thing, I can access Netflix easier than using my TV's app, and some of my TV's don't have the app.
The Amazon Prime announcement is on top of X1 forum. anyone can read info. there.
It most likely will not work for me. No X1, 4K DVR, or Comcast cable. I would have to use my Amazon Prime app. Other's might like it.
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@RobertWy wrote:
Sounds like Netflix. For one thing, I can access Netflix easier than using my TV's app, and some of my TV's don't have the app.
My Apple TV 4k has performed the best as far as any streaming app, but I really like the convenience of just using my X1 box.
Problem is, I keep defaulting back to my Vizio TV's built in Netflix app because it doesn't start previewing a show that I happen to be browsing, which I find extremely annoying.
Since Prime doesn't do that, I'll give the X1 Amazon Prime Video app a try when it launches for sure.
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Hello all,
Just a reminder. If you place an order through our team here on XFINITY Help & Support Forums - we don't charge a shipping fee. However, when we send a new DVR cable box, the billing system automatically adds an "Additional Outlet" charge because you technically have two active DVR cable boxes on the account. As soon as you return the old DVR - the system will automatically prorate the charge and apply a credit.
Please let me know if you have any questions. If you would like to get a 4K DVR please post publicly in this thread to enable the PM feature. Then please send me a private message with your full name, the account holder's name as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Send a message.
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@MSDOGS1976 wrote:
I missing the point of having one of these boxes as others have pointed out, the Netflix app and other services are already on your tv's app. You do have to pick up another remote to access it but I would rather do that than pay an additional fee to Comcast.
if you have a non-4k DVR swapping to a 4k is the same price.
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@moncity423 wrote:
Having issues connecting to Netflix,Any advice?
Was your netflix working then it stopped or never worked? did you try pressing the A button and select and run 'Reset Netflix'?
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@AlltimePro wrote:
I was wondering if I can switch out my v3 for a v4 since I now have a 4k capable to.
Hi, I moved your post to this thread. scroll back to the 8/5/2018 post by @ComcastElla and follow the directions there.
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@MikeToz wrote:
I added the link below because it's possibly the best made cable i've encountered for exactly the right price. The specs are quite good and it performs as advertised. I omitted the brand name. The link will take you to Amazon. The reviews you'll read there are absolutely true.
4K HDMI 2.0 Cable
Link: http://a.co/2Faa4SWThis High-Speed HDMI Cable supports HDMI 2.0b including 18 Gbps, Mirror & Extend mode, UltraHD 4K 2160p (up to 60 Hz 4:4:4), HD 2K 1080p (up to 240 Hz), QHD 1440p (up to 144 Hz), HDCP 2.2, 48-Bit Deep Color, 21:9 video aspect ratio, Audio Return(ARC), Dolby TrueHD 7.1 audio and Hot plugging and multi-stream audio and video on this cable.
I have exactly that same cable, and I absolutely love it. It's sturdy and has actually ameliorated some of the issues I've had with my setup. I'm going to upgrade the rest of my system with those cables.
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@Govolsnt wrote:
Please assist in mailing a xg1v4 box. Thanks
hi, moved your post to this mega-thread. scroll back to 8/5 post by @ComcastElla and follow her directions.
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Is 4K content still limited to Netflix and the past Olympics?
Is there a thread to follow which announces new 4K content?
________
There’s also games from this past World Cup in 4K. There isn’t a thread for content, usually it’s been a separate thread for the above 4K additions
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