I have a XR15 remote that will just stop working. I can reboot the box and will work again but it is happening 1 to 2 times a day. I have changed batteries and reprogrammed the thing many times but it still does it. It only losses the box not the TV. Meaning it will turn the TV off/on and control the volume but it will not work with the box until a reboot. Has anyone else had this happen and is there a fix?
I have been able to get free XR11 remotes at my nearest Xfinity Store. I prefer them.