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XR11 remote not pairing with LG IPS Monitor

New Poster

XR11 remote not pairing with LG IPS Monitor

My XR11 remote appears to be incomptable with a new LG IPS monitor 24MP60VQ that I purchased at Costco. I get fine HDMI video but no audio and no ability to turn the monitor on and off. The remote setup routine ran through all given LG codes and, even after using the 9-9-1 "seek" function, no compatability with the remote was found I tried the setup routine for both an XG2-VS2-S box and an RR150 BMN box. The remote setup app DOES ask if I want to set things up for "this LG TV" so I know it "sees" the model. Note that this is a monitor only with no additional TV tuner features.

Official Employee

Re: XR11 remote not pairing with LG IPS Monitor

It’s because it’s considered a monitor not a TV.

It’s a monitor, they don’t have speakers
http://www.lg.com/us/monitors/lg-24MP60VQ-P-led-monitor


New Poster

Re: XR11 remote not pairing with LG IPS Monitor

Ahh, I understand! I never considered that. Thank you so much for getting back to me so quickly. I will purchase a true television.