Does anyone know why my XR11 backlighting pulses off an on at times during normal use? The battery level on both remotes are at 90% so I'm ruling out a low battery. It happens maybe once or twice a day but most of the time functions normally when moving the remote.
I haven't heard of this issue before. I'd like to do more research and can also see about shipping you a new remote if necessary. Can you please verify your first and last name, and the phone number or account number associated with your current services in a private message?
To send a private message click on my name "ComcastChe", then click private message me.