My X1 box crashes every 30 to 60 minutes of use. The screen goes light blue and there are lines of computer code in the upper right hand corner. I can restart the show I am watching whether on cable TV or through streaming by getting out of the cable system or app and going back in. Any idea of the problem?
DAVIDVANZANDT -- Thank you for choosing the Xfinity Forums for your question. Were you able to swap your box out?
@DAVIDVANZANDT, I offer my deepest apologies on the delay here, but I hope everything was taken care of on your end. Please be sure to reach out to us for any future issues or concerns, we're here to help! Thank you and we appreciate you being the best part of Comcast.