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X1v4, Unable to set recordings from Xfinity stream/Live TV guide

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X1v4, Unable to set recordings from Xfinity stream/Live TV guide

Hi Everyone,

We just got two new X1v4 DVR's (the 4k units). But when I set a recording on one of the DVRs, the recording shows up on both DVR's. We'd like the DVR's to be treated as separate units (ie, his and hers). What I gathered from tech support, we'd have to go with the older X1v1 DVR's. Is that true?

 

Also, we can't set a recording from the Internet. That is, from Streams/Live TV we see the Guide, but when I click on a show, the only two options are "Watch Channel" and "Episodes". Tech support says there's NO ability to set recordings from the Internet. Is that true?

 

Thanks for your help,

Rod

Diamond Problem Solver

Re: X1v4, Unable to set recordings from Xfinity stream/Live TV guide

The X1 DVRs are a WHOLE home system, there is no way to separate DVRs. True, you would need at least 1 legacy DVR.

Re: setting recordings remotely, that feature was removed almost a year ago
https://forums.xfinity.com/t5/Stream-TV-App/Can-t-set-recordings-from-stream-app/m-p/3006332

I am a Retired Official Comcast Employee
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