X1 voice control does not work.
when you press the blue microphone button holding it down a saying a command (example: "about") does the blue LED on the remote light up and remain on while speaking? does 'listening' appear on the TV screen? do you get any error message on the screen?
gabby1993 -- Were you able to get this resolved with the information provided? Also, if you need further assistance, I can help you from here.