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X1 Remotes

New Poster

Re: X1 Remotes

I came here to ask the same question, and glad to find this thread.  This is not a reply but an extension to the question  -  i.e., is there any info available re customization tricks (if any) to modify the default action of/response to other keys on the remote? (XR15 voice) For instance, I would like to be able to skip pressing OK to confirm every request (such as changing channels, or pressing the "last channel" key) when the change I'm making is non-destructive (ie., nothing gets deleted) or non-permanent (i.e., easily reversed)

 

Thanks.

Expert

Re: X1 Remotes


@mfc65622 wrote:

I came here to ask the same question, and glad to find this thread.  This is not a reply but an extension to the question  -  i.e., is there any info available re customization tricks (if any) to modify the default action of/response to other keys on the remote? (XR15 voice) For instance, I would like to be able to skip pressing OK to confirm every request (such as changing channels, or pressing the "last channel" key) when the change I'm making is non-destructive (ie., nothing gets deleted) or non-permanent (i.e., easily reversed)

 

Thanks.


keys can not be reassigned nor changed. there is a procedure input by the remote that changes the page up button from 5 minutes to 30 seconds function but that is a set top box 'setting' not a remote setting.



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Contributor

Re: X1 Remotes

i just got the new 4K cable box, it came with a new remote (XR15) but i am not a fan of it..the buttons are hard to press and also are small 

 

can i use my XR11 on the new 4K box? i was told by a rep the other day i could but XR11 doesnt work with the new cable box...is there some kind of code i hace to do?

Official Employee

Re: X1 Remotes

Yes you can use the XR11 remote, with no problems. Tho first, with the XR11 press and hold setup and press 987. Then press and hold setup and then the Xfinity button and enter the 3 digit code that pops up onscreen

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Contributor

Re: X1 Remotes

thank you so much..much happier this the XR11 Smiley Happy

New Poster

Re: X1 Remotes

I tried 0015 and it seems to have set the replay to 15 secs.  I’m watching a running clock during a football game.   

New Poster

Re: X1 Remotes

Actually, it’s skipping forward 30 secs and back 15 secs using code 0030

Regular Contributor

Re: X1 Remotes

The lack of 15sec rewind on the XR15 is infuriating... Thank goodness my XR11 paired back up to the new box.   Still does everything.   Taking the XR15 back to the comcast store. 

Official Employee

Re: X1 Remotes

Try the pg down button for the 15 second rewind(just not a dedicated button)

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New Poster

Re: X1 Remotes

We are new Comcast cutomers and despise this remote.  The buttons are difficult to press and the lack of a 15 second rewind button and 30 second skip is incrediably frustrating.  Can we go to a Comcast store and get the last model remote and pair it with the new cable boxes?

Silver Problem Solver

Re: X1 Remotes


@Pangua5 wrote:

We are new Comcast cutomers and despise this remote.  The buttons are difficult to press and the lack of a 15 second rewind button and 30 second skip is incrediably frustrating.  Can we go to a Comcast store and get the last model remote and pair it with the new cable boxes?


Absolutely; I have two 4k DVR;s and I use both remotes with them.

https://www.xfinity.com/support/articles/get-to-know-xr11-remote

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Expert

Re: X1 Remotes

adding...

 

the remote does not 'have' that feature, you just program the specific set top box using the exit exit exit 0030 sequence on the remote. once a box is set then either xr11/xr15 will operate same way with page up. 

 

you can also say forward 3 minutes 15 seconds to fast forward instantly (stress the last S in minutes and seconds in speaking to the remote)



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Official Employee

Re: X1 Remotes

Hi @Pangua5

 

The information provided by @RobertWy and @Rustyben are correct. Please let us know if you have any more questions or concerns.


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