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X1 Recordings Missing

Regular Visitor

X1 Recordings Missing

We recently tried to resume watching a program we recorded from last season and all the episodes from last season have been erased. Now we have to pay to watch them OnDemand? Also noticed our available space has increased significantly since this happened. Was there some update that erased these programs? Noticed it happened on a couple other shows too that we record regularly.
Official Employee

Re: X1 Recordings Missing

 

Tlschneider, thanks for reaching out about your missing recordings. Let's have a closer look. Please send me your full name in private message so I can help. 


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Regular Visitor

Re: X1 Recordings Missing

Thanks, I just sent you a private message.