I have had X1 service for about a week now. My main X1 box works fine and have never had any problems with it. I have two remote X1 boxes in upstairs boxes and they have been a constant problem. They will work one day and the next day when I turn the TV on I usually get an RDK-10000
error message or similar. The wiring in my house was a spider web of cables and splitters so I rewired using a PPC Evolution 9 Port hub and running individual runs to each TV. Same thing. If I call Xfinity and rep sends a refresh signal remote boxes will work until next morning when I turn TVs on again. I have one DTA box that is working fine and have never had a problem with it. I am getting very frustrated and wish I never switched to the X1 platform.
Solved! Go to Solution.
It worked the same before adding the amp and removing all the splitters. XG2 box always works fine and no problems with internet. Speed test shows download at 290 mbs. If a reset signal is sent boxes work fine until next day. I read that boxes are reset overnite? Could this be source of problem? Last thing I am going to try is replacing connector on entrance cable.
POE moca filter was added. Could you check my signal again please to see if it is any better? Hooked up to amp again and everything is working perfectly.
dvanarts1 -- I see ComcsatAndrew has helped you and you mentioned everything is back to good. Do you need any further assistance?