Community Forum

X1 Hulu app personalize error..?

Highlighted
Problem Solver

X1 Hulu app personalize error..?

I recently Joined Hulu and personalized the profile during  setup however when I launch the app on X1, I'm still asked to personalize the profile so when I attempt to do so I'm receiving an error that simple says "an error has occurred. We will try later." I simply have to select finish to reach the main menu. Does anyone know how to fix this error? I have to repeat the process every time.

Highlighted
Problem Solver

Re: X1 Hulu app personalize error..?

I used the website to add additional programs and now the error message is gone. The app wanted me to add more programs but for some reason, I couldn't seem to do that using the app.

 

Fixed.