Community Forum

X1 Factory Reset

Highlighted
New Poster

X1 Factory Reset

I'm turning in my X1 box. I want Factory Reset it to erase all my personal information in apps accounts etc. How to???

Highlighted
Bronze Problem Solver

Re: X1 Factory Reset

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
New Poster

Re: X1 Factory Reset

Same here.

Expecting to turn in all cable boxes in the next week or two.  Are there instructions available, to ensure X1 box is completely / factory reset?  Thanks.