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X1 DVR show Pst in display. what does that mean

Silver Problem Solver

Re: X1 DVR show Pst in display. what does that mean


@twglass119 wrote:

I receiving this same error.  Went to turn on my TV and the box rebooted, then I receive the 1PSt error.


Pst is probably short for Post, meaining the box is rebooting.  Sometimes it will go away when it fiinishes rebooting.  Other times I've had to pull the power cord and have it reboot.

 

 


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New Poster

Re: X1 DVR show Pst in display. what does that mean

Mine is doing the exact same thing. PST on the box, “somethings not quite right” on my tv, and no internet. I’ve had a tech here twice already this week and I’m scheduled for a 3rd visit on Tuesday. Is there anything I can do from my end? This is so frustrating.
Silver Problem Solver

Re: X1 DVR show Pst in display. what does that mean


@TGannon3234 wrote:
Mine is doing the exact same thing. PST on the box, “somethings not quite right” on my tv, and no internet. I’ve had a tech here twice already this week and I’m scheduled for a 3rd visit on Tuesday. Is there anything I can do from my end? This is so frustrating.

Check all your coax connections (again)?


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New Poster

Re: X1 DVR show Pst in display. what does that mean

I too need help
1-800-COMCAST continues to hang up on us. No communication has taken place
No Cable, No Internet, No Phone
Who can help?
Expert

Re: X1 DVR show Pst in display. what does that mean


@Spencer0202 wrote:
I too need help
1-800-COMCAST continues to hang up on us. No communication has taken place
No Cable, No Internet, No Phone
Who can help?

is this a new or established service? (has it ever worked)? did you take the equipment home or did a tech deliver/install it?



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New Poster

Re: X1 DVR show Pst in display. what does that mean

I too had the same problem as everyone is having. I have a powered spliter to boost the signal. Following the other peersons reply to fix it, I unplugged the splitter and plugged it back in and within seconds my TV was working.

New Poster

Re: X1 DVR show Pst in display. what does that mean

Same with mine, every day. Contacted customer support, and they 'refreshed ' the system still shuts off and reboots several times a day
Silver Problem Solver

Re: X1 DVR show Pst in display. what does that mean


@justwork1 wrote:
Same with mine, every day. Contacted customer support, and they 'refreshed ' the system still shuts off and reboots several times a day

Are you in an outage?

https://www.xfinity.com/support/status-map/


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New Poster

Re: X1 DVR show Pst in display. what does that mean

I have the same error message seems to only happen just after an update . doen't matter how many times I reboot STB  the error stays .... ill give up go watch TV on other system and in time signal is back ? every Tech support I've spoke with have no answer , a few times I replaced splitter and issue goes away for awhile presently both STB's I have will have thisw error so I've changed times  but it's anoying to the maxed

New Poster

Re: X1 DVR show Pst in display. what does that mean

How to fix?
New Poster

Re: X1 DVR show Pst in display. what does that mean

I have the same problem and i just got my service. I need help
Expert

Re: X1 DVR show Pst in display. what does that mean


@365stanley wrote:
I have the same problem and i just got my service. I need help

is that a known good outlet with a live connected cable signal? try connecting the box using the modem's line and see if it goes to the clock (full boot successful).



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Diamond Problem Solver

Re: X1 DVR show Pst in display. what does that mean

@365stanley
Can you give any more details? Was it a self install?

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Official Employee

Re: X1 DVR show Pst in display. what does that mean

Usually, the Pst message on the box has something to do with out of spec upstream signal--you might see issue with the internet as well. Anyone on the thread needing assistance can send me a private message for help. 

 

Ken


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New Poster

Re: X1 DVR show Pst in display. what does that mean

I am having the same problem. I know Comcast was in area last week.
No cable both tv’s. Been a customer since 2012.
Waste of money.
Cables are fine!!!
Expert

Re: X1 DVR show Pst in display. what does that mean


@39home wrote:
I am having the same problem. I know Comcast was in area last week.
No cable both tv’s. Been a customer since 2012.
Waste of money.
Cables are fine!!!

pst is 'post' and indicates the set top box could not comunicate successfully to comcast servers. temporarily connect it to the coax that feeds your gateway modem and see if the clock comes on showing a good connection to the coax network.



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New Poster

Re: X1 DVR show Pst in display. what does that mean

Same issue im stuck in pst mode 90 percent of my 3 years service with comcast .i had an inside tech say it was outside and and outside tech say it was nothing and then say it would be looked into for the 15th time ooooohhh im so disappointed because i know someone is liying uh and my kids make things all better reminding that we have service 2 weeks later i did get my appointment moved up since they said 3 more days pff ill be taking business else where soon good luck with your " pft" ..this message i recorded and placed on every site i can bare to manage on my celluar carriers internet