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X1 Box not getting HD Channels

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Regular Visitor

X1 Box not getting HD Channels

I need help with an X1 Box not getting HD Channels. Local Xfinity stores aren't open and making an apointment leads to frustration. Is there a number I can call to troubleshooting my account with a person possible? Any advice to get my TCL TV to access HD Channels is highly appreciated! Thank you, Lynn

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Diamond Problem Solver

Re: X1 Box not getting HD Channels

What happens when you go to an hd channel on your cable box

I am a Retired Official Comcast Employee
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