Xfinity plant
Community Forum
Xfinity globe

Wireless HDMI with X1

New Poster

Wireless HDMI with X1

I have a wireless hdmi (IOGEAR) that keeps dropping out when set up with the X1 cable box. I’ve went through the process of elimination and found that the issue is the X1 box.
My question is will an amp fix the issue?
Official Employee

Re: Wireless HDMI with X1

It’s sounds like a handshake issue between the 2 pieces of equipment. An amp is for amplifying outside signal to the box itself, it won’t affect how the box works with 3rd party equipment. How does the box work with hdmi straight to the tv, bypassing the wireless hdmi?