If I do that I will loose all I've saved
Only the last 60 hours of recording is saved to the cloud..
These problems are on my TV watching never phone so no need for this cloud thing I'll never watch from my phone always TV for as I'm disabled never go anywhere
The Comcast Cloud is not the same as your iPhone Cloud. The Comcast Cloud is for the recordings your X1 box does.
Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and full service address. You can private message me by clicking my name and clicking private message.
Moved to Customer Service