Hello! I work for HBO Max and am also a subscriber to the streaming service as well as an Xfinity customer. Currently, I have to stream HBO Max on my MacBook on the site logged in with my Xfinity credentials, and plug into my TV with HDMI. The service launched at the end of May, we are almost to November. I have seen a lot of customers asking when will HBO Max be available via the X1 box. Do you have a date set for this or a timeline in mind for when this is happening?
Solved! Go to Solution.
As an AT&T investor, I follow the financial news. After reading an article about the dismal subscriber numbers on HBO Max, which is even free to many, I realized that I should be getting HBO Max as part of my HBO subscription on Xfinity.
After many searches and much confusion, I realized that HBO Max is not yet available on my X1 set top box! How stupid is that? It seems backward to make the service available on auxiliary devices before the set top box.
No wonder the subscriber numbers are so dismal.