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Viewing Prime Video with Xfinity X1

New Poster

Viewing Prime Video with Xfinity X1

Not clear how to control closed captions in Prime. Also, using fast forward is weird: going from fast forward to normal viewing was not possible. After several attempts, gave up and tried to return to normal X1 video. Could not resume normal viewing, had to reboot Xfinity unit.

 

Prime on Xfinity is a much less sound application than Netflix, which seems to be very clean.

Official Employee

Re: Viewing Prime Video with Xfinity X1

From
https://forums.xfinity.com/t5/X1/Amazon-Prime-Video-on-Xfinity-X1/td-p/3124957

Are there any accessibility features available with Prime Video on X1?
Since Prime Video on X1 is a third-party application, most of your X1 accessibility user preferences will not be observed once you launch the app. However, you can enable Amazon’s own set of accessibility features - such as captions, descriptive video service, subtitles and a talking guide - within the app.

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New Poster

Re: Viewing Prime Video with Xfinity X1

Actually, "NOT within the app": To set up Prime captions, it is necessary to go to amazon.com/cc.