Xfinity plant
Xfinity globe
Community Forum

Upgrade x1 box/voice remote set up

New Poster

Upgrade x1 box/voice remote set up

I broke my foot and can’t pick up and install/ set up upgraded box and voice remote.
I need a service guy come out.
Joanne cope
Expert

Re: Upgrade x1 box/voice remote set up

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Upgrade x1 box/voice remote set up

Hi Joaneecope8651, I can assist scheduling a technician for you. Could you please send me a private message with your account information (name on account, address and account number).

 

thank you