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Unsupported mode keeps popping up

js1024
Contributor
‎11-17-2019 07:38 AM

Unsupported mode keeps popping up

The last couple of days it started.
Is this a Comcast issue or my tv. Everything is connected, nothing changed
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RobertWy
Silver Problem Solver
‎11-17-2019 08:01 AM

Re: Unsupported mode keeps popping up

@js1024 wrote:
The last couple of days it started.
Is this a Comcast issue or my tv. Everything is connected, nothing changed

Which X1 box?  At what point does the message appear?


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CCAndrew
Diamond Problem Solver
‎11-17-2019 11:23 AM

Re: Unsupported mode keeps popping up

It sounds like a dhcp compatibility issue between your tv and the cable box (without seeing if it’s a cable box message or tv message). You may have to find an alternate way to get a connection to your tv besides hdmi

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