Xfinity Community Forum

Find solutions, share knowledge, and get answers from customers and experts
New to the Community? Start here.

The Guide's default view keeps reverting to Free To Me

Highlighted
Contributor
Solved!

The Guide's default view keeps reverting to Free To Me

I set the Guide view to Favorites, but whenever the box enters low power mode and wakes up, the Guide view becomes Free To Me!

Can you please fix this bug and provide an estimated completion date?
Contributor

Re: The Guide's default view keeps reverting to Free To Me

Hello???
Expert
Solution

Re: The Guide's default view keeps reverting to Free To Me


@zzz00 wrote:
Hello???

you can set your default by selecting the gear(settings) >> preferences >> General >> default guide view. after setting it the issue you are having will be resolved.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Contributor

Re: The Guide's default view keeps reverting to Free To Me

That fixed it; thanks!