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I turned my TV on and is freezes on Channel 77. What did I do wrong?

 

 

Expert

Re: TV


@Bob138 wrote:

I turned my TV on and is freezes on Channel 77. What did I do wrong?


do you have the X1 system? when you say freezes does the image (video) freeze but sound continues? or do you mean you are unable to change the channel using the remote? if problem is using the remote, look at the LED on the remote and press the 4 button. what color(s) did it flash?

Admin1

Re: TV

Hi Bob138 -- We can help with any service issues you're having. Are you able to answer the questions Rustyben asked? They will help us with diagnosing this issue.