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TV will not turn on

New Poster

TV will not turn on

I have reset modem.  Went through system restore.  All cables/plugs tight.  Blue light on--box.


TV picture was pixelating.  I turned off for 2 hours.  Will not come back on using either remote or manually.  It is a Sanyo flatscreen.  Just dead as can be.  ???   Hmmmmm?

Official Employee

Re: TV will not turn on

Your modem has nothing to do with your tv service. Both boxes are showing online. When you unplug power and plug it back in do you get a welcome screen?
I am an Official Comcast Employee.
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