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TV turns on randomly on its’ own

Contributor

Re: TV turns on randomly on its’ own

Using our Xfinity X1 remote we are now only turning off our Samsung TV/Xfinity system by using the "TOP RIGHT POWER  BUTTON" on the Xfinity remote.   My husband is left handed, so he was using the top left button "TV" button, when turning off our Samsung TV/Xfinity system . Cross your fingers, as for the last 3 weeks of only using the power button, the TV has NOT turned back on.  This could be the solution for us!!! I'll keep you updated.

**I was just informed in a post on this forum that a newer Xfinity remote, the xr15, that only has 1 power button, would solve my issue. I recommend trying the xr15 remote, if your TV is randomly turning back on.

[ FYI, If you read my prior posts you'll see we tried many other solutions, including removing the batteries from the Xfinity remote... that seemed to work sometimes, but the TV started turning back on, even with the remote batteries removed.]
Expert

Re: TV turns on randomly on its’ own

the xr15 seems to fix that issue as it has only one power button.



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Frequent Visitor

Re: TV turns on randomly on its’ own

I never realized that the right button turns both the tv and box off. Thanks!

I'm wondering what effect turning off the box has on anything, for example updates?

Expert

Re: TV turns on randomly on its’ own


@Redbook wrote:

I never realized that the right button turns both the tv and box off. Thanks!

I'm wondering what effect turning off the box has on anything, for example updates?


the set top boxes (x1) don't turn off with a button on the remote. the physical button on the set top box puts it in 'power saver' mode. if left off 24/7/365 (never using it) it saves around $1.00 - very energy efficient.



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Frequent Visitor

Re: TV turns on randomly on its’ own

A little confused. Here's a page that describes the various remote functions:

https://www.xfinity.com/tips/xfinity-x1-remote-tips-and-tricks#XR11

It shows that the top right power button turns the TV and X1 TV box on or off.

In settings, I have the power saving mode set to on which turns the box off automatically after a certain time that it's not in use.

Frequent Visitor

Re: TV turns on randomly on its’ own

I'm having a similar issue with a home theater A/V receiver. It's a Sony STR-DA5700ES. I've had it connected to the same X1 box for about 3 years. Starting about two weeks ago, after I shut off the TV and HT receiver, about 5 to 10 minutes later the receiver turns back on. Then I shut it off again with the receiver's remote and it will turn on at seemingly random times. The only thing that has helped is turning off CEC, a.k.a. HDMI control, on all devices and using each component's remote to turn off the respective device.

However, this is NOT a "fix" it's a workaround, since turning off CEC disables the audio return channel and also requires hitting a minimum of three power buttons instead of one!

Comcast please fix this!
Contributor

Re: TV turns on randomly on its’ own

** 1/22/20**
Our Solution... TV turning on by itself. After trying m as my different remedies... we discovered that when turning off our Xfinity/TV system using our current Xfinity XR11 remote we only use the "TOP RIGHT POWER BUTTON" on the Xfinity XR11 remote. My husband is left handed, so he was using the top left button "TV" button, when turning off our Samsung TV/Xfinity system. Over the last month of only using the top right power button, the TV has NOT turned back on.

**We found out that Comcast has a remote XR15 that should solve the problem, as it only has 1 power button on the top right. I will keep you updated once we receive the XR15 remotes and use them. **
New Poster

Re: TV turns on randomly on its’ own

Yes, my husband wants to kick it out of the room. It happened 1-3 a month for 8 months now!
Regular Visitor

Re: TV turns on randomly on its’ own

We have had it happen twice. Very strange. I don’t know why tho.