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TV signal

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TV signal

It happens over and over. Remote will not change channels.  Only works on sound and on and off.  Have spent 2 1/2 hrs on tel. with agent only to say I need a new remote - nonsense.  If I wait a few hrs. or a day, it works again on its own.

 

 

Expert

Re: TV signal


@Mermaid22 wrote:

It happens over and over. Remote will not change channels.  Only works on sound and on and off.  Have spent 2 1/2 hrs on tel. with agent only to say I need a new remote - nonsense.  If I wait a few hrs. or a day, it works again on its own.


you didn't say which remote you have. if it is an xr11 press setup until the remote's LED changes color then type in 987 - try channel change. working? then RF pair the remote again by pressing setup for LED change of color like before then press the Xfinity button.



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