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TV screen Error Code XRE-03007

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TV screen Error Code XRE-03007

I'm unable to reach a live person for TV technical support at COMCAST and the recording states that a reset is being sent to my TV whcih does not correct the problem. I have the following 2 questions.

 

1. How do you reach a live person for Comcast?

2. How doI find ou what error code XER-03007 means, and what is the corrective action?

Official Employee

Re: TV screen Error Code XRE-03007

https://www.xfinity.com/support/cable-tv/x1-errorcode-xre-03007-stb-is-in-suspended-mode/

 

Basically, your new box needs activation. Was there a reason it was replaced?

 

 

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Admin1

Re: TV screen Error Code XRE-03007

Hi Johngrubbs1 -- Were you able to get your box activated and that error cleared?

Official Employee