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TV SAMSUNG NO PICTURE (BLUE SCREEN)

New Poster

TV SAMSUNG NO PICTURE (BLUE SCREEN)

I have a Samsung Model LNS4041D TV that does not connect to the X1 Model XG2v2-P. Tested and functional HDMI cable, tested and functional TV inputs.
Can someone help me?

Expert

Re: TV SAMSUNG NO PICTURE (BLUE SCREEN)


@AdemarMelo wrote:

I have a Samsung Model LNS4041D TV that does not connect to the X1 Model XG2v2-P. Tested and functional HDMI cable, tested and functional TV inputs.
Can someone help me?


take it to xfinity store and get a new one?



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Official Employee

Re: TV SAMSUNG NO PICTURE (BLUE SCREEN)

AdemarMelo -- Were you able to get this fixed?


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New Poster

Re: TV SAMSUNG NO PICTURE (BLUE SCREEN)

i'm also having this issue, followed all help/tips, tried different hdmi ports, exchanged box for new one...still having issue. is there a fix or update on the way?