Community Forum

TNT, TBS interference

New Poster

TNT, TBS interference

  • For more than 3 weeks, I haven’t been able to watch and enjoy any TNT, TBS, NFL NETWORK nor TMC programming, including the NBA playoffs. The channel is severe interferences in the picture and sound. I have restarted, reset the modem and entire system more times than I care to divulge. I’m at my wits end and need help.
Diamond Problem Solver

Re: TNT, TBS interference

Check all your cable connections, remove any unnecessary splitters. Channels come in on different frequencies, something may be impeding the signal to those frequencies. You may need a tech out to troubleshoot further. If you need assistance scheduling one, let us know

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Official Employee

Re: TNT, TBS interference

Hello Idontknow3, if you still need assistance or need a technician scheduled please send me a private message with your full name and we can help.

 

Thank you 

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: TNT, TBS interference

Hello Idontknow3, I haven't heard from you but please reach back out if you need assistance in the future.  We are here to help!

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!