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Splitting HDMI on an XiD-P box

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New Poster

Splitting HDMI on an XiD-P box

So surely someone has the solution on this.
I’m fairly well-versed on all things Comcast, have had the X1 platform for over a year now. Running main house, guest house, an RV, 2 routers, plus home phone to all. Ran all the cables myself, blah blah.
lol.... HOWEVER... can’t seem to get this Blackweb 4-way HDMI splitter to work with the XiD-P cable box. Using same cables, I effortlessly split my DVD/Blu-ray player, iPhone connected via HDMI adapter, and the digital camera. So, is there some setting I don’t know about? Anything? I’m at a loss on this one.
Is there a more current box I should be asking Comcast for? Help please.
Official Employee

Re: Splitting HDMI on an XiD-P box

Is that HDMI splitter HDCP compatible, if not it won’t pass a signal

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New Poster

Re: Splitting HDMI on an XiD-P box

clearly stated on the box that is was...  fooled with it for 2 days.  gave up.  worked on blurays, dvds, basically everything but my comcast