Community Forum

Sound Fading In and Out

Regular Visitor

Sound Fading In and Out

I am having issues with both of my TVs and the sound fading in and out. I have reset both boxes and nothing has improved it. Is there anything that I can do to get it to work properly?
Gold Problem Solver

Re: Sound Fading In and Out

A little more information would be helpful. Are you using only the speakers inside your TV sets or do you have external audio devices connected?

If you are using only the speakers in your TV sets make sure everything is set to stereo (no surround sound) and go into your TV settings and make sure that any settings which are supposed to "enhance audio" are turned off.
Regular Visitor

Re: Sound Fading In and Out

No external speakers are being used.
Gold Problem Solver

Re: Sound Fading In and Out

Then please read the 2nd paragraph of my response. Also, it is normal for commercials to be louder.

Are you seeing any picture issues or error messages? The more information you provide the more likely the forum might be able to help you.
Regular Visitor

Re: Sound Fading In and Out

I have already done what is in paragraph 2. Also, I didn’t say anything about commercials. It is fading during a show and you can’t hear it for a few seconds and then it comes back.
Gold Problem Solver

Re: Sound Fading In and Out

Sounds like a tech visit is in order.