I don’t want support messing with anything they have taken down my internet 3 times, I’d like to get a tech out here , an actual person to check everything.
When I need a tech, I call 1800comcast and ask for one.
Hello @Kww2, thanks for reaching out to our Forums! I'm sorry to hear about the troubles you're experiencing with your main cable box. We definitely want to get this corrected so that you can enjoy our On Demand services again. I would be more than happy to assist you with getting a tech out. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message.
@Kww2, I did not receive a private message from you or hear back from you on here, so I will be locking this thread. Please be sure to send me a PM if you still need assistance with this On Demand concern. Please create a new Public post for any new issues or concerns, we're here to help. Thanks and we appreciate you being the best part of Comcast.