Yesterday I came home and all 3 of my remotes were unpaired from their boxes. I got all mostly set up but the main one will not connect to my box. When I try to set it up it unpairs the other remotes. It will work the guide and tv but voice commands will not work.
I don't know whether this will help:
Try brand new batteries and stand close to the X1 box when trying to pair them.
Hello Cb555. Thank you for visiting and posting on our Forum. Have you tried the X1 System Refresh and new batteries RobertWy recommended?
Please let us know if you need further assistance with pairing your X1 remote.