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Remote

Regular Visitor

Remote

I can’t get the new remote to turn on my audio system, it does control the volume.

it also won’t turn off the cable box. Any suggestions?

Expert

Re: Remote


@Sues2 wrote:

I can’t get the new remote to turn on my audio system, it does control the volume.

it also won’t turn off the cable box. Any suggestions?


you might try the other codes or do a code search with the remote to find a code that will turn on the audio system. set top box is designed to stay on.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Regular Visitor

Re: Remote

I tried all codes listed, I don’t know how to search for more codes.

The cable box makes a loud noise in the morning I thought turning it off would stop that.

New Poster

Re: Remote

Doesn’t work new batteries
Silver Problem Solver

Re: Remote


@Sues2 wrote:

I can’t get the new remote to turn on my audio system, it does control the volume.

it also won’t turn off the cable box. Any suggestions?


I had that issue because I didn't follow the on-screen directions step-by-step.

A button set up remote


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.