Xfinity plant
Xfinity globe
Community Forum

Remote not able to record

New Poster

Remote not able to record

  1. I cannot record with my tv remote.  When press the red button to record nothing happens with the highlighted program on the guide.  I have the x1and the regular remotes
Official Employee

Re: Remote not able to record

What you’re missing is a DVR, your X1 boxes are HD boxes only. If you feel your equipment is in error, call in to customer service and compare what you signed up with what was installed.
New Poster

Re: Remote not able to record

No

Expert

Re: Remote not able to record


@gaspard10814 wrote:

No


hi, your answer is not clear. you don't want a DVR or you didn't get what you wanted for your home equipment?