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Remote is stuck

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Remote is stuck

My xfinity remote is stuck on Netflix,  I can't exit out

Diamond Problem Solver

Re: Remote is stuck

Have you tried resetting the cable box?

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Official Employee

Re: Remote is stuck

Lshtaz73, thanks for reaching out! Are you still having this issue? I'd be happy to help.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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