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Remote blinking red

New Poster

Remote blinking red

My remote will not work for cable box it only blinks red when trying to use it. My remote will change TV volume and Power on off. I change the batteries in this didn't help.
Expert

Re: Remote blinking red


@Bronsone wrote:
My remote will not work for cable box it only blinks red when trying to use it. My remote will change TV volume and Power on off. I change the batteries in this didn't help.

on your X1 remote press the setup button until the remote's LED changes from red to green. Then press the Xfinity button and type in the 3 numbers appearing on the TV screen.



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New Poster

Re: Remote blinking red

We are having the same issue. However, got stuck on the screensaver screen showing photos. So we are not able to see the numbers?!? Can you help?

Thank you
Expert

Re: Remote blinking red


@TheClarks21 wrote:
We are having the same issue. However, got stuck on the screensaver screen showing photos. So we are not able to see the numbers?!? Can you help?

Thank you

unplug the set top box from AC wall power plug for 30+ seconds and plug back in.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!