Community Forum

Remote Control

Highlighted
New Poster

Remote Control

The stores are closed and we need a remote control replaced. How can I order one?
Highlighted
Expert

Re: Remote Control


@BoyzMom2 wrote:
The stores are closed and we need a remote control replaced. How can I order one?

what's the symptom? does the LED flash when xfinity button is pressed on the remote? if so, what color(s)?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Remote Control

Hi BoyzMom2, thank you for reaching out to us here. I'd be happy to look and see if there's any available stores open near your home or I can get the remote sent to you via direct mail. For further assistance please send me a private message with your full name and account number by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!