The stores are closed and we need a remote control replaced. How can I order one?
what's the symptom? does the LED flash when xfinity button is pressed on the remote? if so, what color(s)?
Hi BoyzMom2, thank you for reaching out to us here. I'd be happy to look and see if there's any available stores open near your home or I can get the remote sent to you via direct mail. For further assistance please send me a private message with your full name and account number by clicking on my name (ComcastAmir) and then click "Send a message".