I've been having this same issue since last week. I've followed the instructions on the links related to this issue in pages 48 and 49 of this thread, and no resulution. Issue keeps coming back. Call to support and system reset didn't help. I work from home much of the time and this is impacting my ability to do so. When are you going to have a real published solution for this?
A real solution has been posted many times. That code means either you have no signal at all or it's so weak, the X1 box can't connect. PM me your account info and I can take a look.
My apologies. I misread the error number on this reply. The error message I am receiving is RDK-03033 which has been mentioned in these last two pages as I mentioned earlier. There doesn't seem to be a clear fix for that error message in any of the links.
That error generally means the same but can't connect to the network. You logged in to the forum with a non-Comcast email address so I can't look up your equipment. If you send a PM with your info I can take a look and see what might be up
Hi, SleepyCollies - I can assist you with the RDK-03003 issue. Please send me your full name, address, and a phone number associated with your account in a private message. Thank you!