Community Forum

Re: XG1v4

New Poster

Re: XG1v4

I am interested in getting a box that supports 4k.

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Official Employee

Re: XG1v4

Hello bumatnet. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and the options to order a 4K capable box. Please send me a private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: XG1v4

Hello, I'm posting 1st public message so that I can PM to request XG1v4. Is it still best to PM your account? Thx
Administrator

Re: XG1v4

All,

 

Please remember, we can appreciate your desire to get an XG1v4 box as soon as possible, however, we ask that you only post your requests in our public forum and wait for an Official Employee to request that you send them a private message. This will ensure that you get the quickest response possible. Additionally, sending unsolicited private messages to any Xfinity Forum user does violate our Xfinity Forum Guidelines (found here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Guidelines/td-p/3115028) and our Xfinity Forum Acceptable Use Policy (found here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Acceptable-Use-Policy/td-p/2618379). We ask that you review those documents thoroughly as continued violations could result in a revocation of your Xfinity Forum posting privileges. 

 

If you are in need of immediate assistance we ask that you reach out to us via one of the methods shared here: https://forums.xfinity.com/t5/My-Account/ANSWERED-How-to-contact-Comcast/ta-p/3053370

 

Thanks in advance for your understanding. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: XG1v4

Appreciate that.
Frequent Visitor

Re: XG1v4

How do I delete my Forum account? I cannot find such an option in my settings or profile menu.

(Truly hope this is not flagged as SPAM as it is a legitimate question.)
Silver Problem Solver

Re: XG1v4


@capitals2018 wrote:
How do I delete my Forum account? I cannot find such an option in my settings or profile menu.

(Truly hope this is not flagged as SPAM as it is a legitimate question.)

Why do you want to delete it?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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