Community Forum

Re: Unresolved Signal Strength Issue

New Poster

Re: Unresolved Signal Strength Issue

I'm right there with you. I've tried 3 TV's, 3 cable boxes, 2 sets of HDMI cables and all the inputs on my TV, had a technician come out this morning, and it's still an issue! Sooooooo frustrated right now. 20+ years with this company and they can't give me a signal strong enough so the picture doesn't flicker and zonk out multiple times a day?Unacceptable!

Official Employee

Re: Unresolved Signal Strength Issue

You have another tech appointment coming up. Can you give background on how your cables ran, splitters, amp etc? Your modem is well within spec, so I don’t think it’s an outside issue
Official Employee

Re: Unresolved Signal Strength Issue

Hello @Icculus760. If you still need assistance with your picture issues, I can help you further. If so, please send me a private message and include your full name, service address, and account number so I can assist you.