Hello, I just got off chat because mine would not work either. The remotes go bad so they are sending me out one from UPS..no charge. Just get on chat and tell them.. They do go bad. I have had two to go bad. I hope this helps
Hi Sungyrl, I have responded to your private message.
Hi Sungyrl, thank you for working with me via private message and please reach back out if you are still in need of assistance.