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Rdk 10000

Visitor

Rdk 10000

Rdk 10000 how do I get my box back online
Silver Problem Solver

Re: Rdk 10000

Start by calling Comcast customer service.

 

1-877-896-8678


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Rdk 10000


Freedeb56 wrote:
Rdk 10000 how do I get my box back online

Check your connections. Your modem is online, do you happen to have an amp that has become unplugged? Tech appt scheduled for 4/25

New Poster

Re: Rdk 10000

Where can I find the amp?. I am getting the same error code.
Silver Problem Solver

Re: Rdk 10000

My amp is in my attic.  It is plugged into a power outlet.  All my coax cables are connected to it and the coax goes to each outlet in my house.

 

 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.