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REMINDERS - Corrupted

Frequent Visitor

REMINDERS - Corrupted

This is so irritating and it's been going on for as long as I can remember... my reminders often get corrupted.... they switch from SD prefered to WEBQQMD (WTH?), they change from five minutes early to on time to 1 minute early or sometimes they just disappear altogether.  once a reminder is corrupted i can never get it corrected because the minute i go to check to make sure my changes have stuck, i find that they have not.

 

I just moved to Illinois and I had Comcast in Michigan previously and I had the exact same problem with my setup there.... this is a platform issue apparently.  tech support was unhelpful.

Official Employee

Re: REMINDERS - Corrupted

 

Hi rrrrob, do you notice this issue happening with the same shows or networks? When the reminder is switched do you notice the HD version time changing on the cable box? 

I am an Official Comcast Employee.
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