Community Forum
Top

RDK-03087/device not connected

ardeutschman
New Poster
‎10-26-2018 12:48 AM

RDK-03087/device not connected

One day at random, the tv in my bedroom was no longer able to connect to the WiFi in my small apartment. The message “There was a problem connecting to your WiFi” popped up on my screen with the code: RDK-03087. I tried restarting my WiFi box multiple times, restarting my gateway via the XFINITY APP, but nothing has worked. I still have the message. Don’t know how to fix since all my other devices can connected to WiFi in my bedroom- just not the tv.
0 Likes
Reply
ComcastChad
Official Employee
‎10-26-2018 07:21 PM

Re: RDK-03087/device not connected

Did you try rebooting your X1 device?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0 Likes
Reply
BryanMcKinney
New Poster
‎11-29-2018 07:05 PM

Re: RDK-03087/device not connected

I have and nothing
0 Likes
Reply
Visit Our Help Communities