We, too, experience the same issue on a daily basis. It generally begins with not being able to change the channel. Then, we go into the never ending cycle of re-booting, re-starting, un-plugging and plugging in; resetting the modem, etc. And, then, at some magical moment, it begons working again. The earlier response was that their was "a massive outage" on the 29th, but this has happeded everyday before the 29th and every day after the 29th. So, what gives? We pay way too much money for the "service" we get.
That is sometimes caused by a signal issue with the X1 backend and a tech visit is one suggestion.
Ditto. Had an occasional problem before the outage, but it is daily now.. Worked fine last night but can't connect this morning. It has to be them.
unhook your coax at the set top box and you will get 003003 (no signal). how is your home wired? have a powered amp? if so, did you check the amp to see if the power LED is lighted?