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Problem recording a program

Frequent Visitor

Problem recording a program

We set up many programs to be taped on PBS. We have two PBS stations and one just stopped broadcasting. Xfinity keeps taping on that channel giving us a blank recording. It should recognize that the channel does not exist and tape the program on our working PBS channel. I know I can individually cancel recordings and then set it up again. I should not have to (there may be 20+ programs to change and many may not start up again for a year). When I set up taping for “Michigan Football” it taped it no matter what channel it aired on. It should do the same.
Official Employee

Re: Problem recording a program

Because they’re setup for channel DEF, the DVR doesn’t know that they’re on XYZ, so you’ll have to change your settings by delete and resetting the recording.
Frequent Visitor

Re: Problem recording a program

When I set up recording "Michigan Football" it taped it even though it was on ESPN one week, BTN the next and/or ABC.  Shouldn't it do the same?  I didn't set up my recordings based on a specific channel.  Also, why is it continuing to record DEF? Doesn't it know DEF doesn't exist?