BTW all other matches will play except the West Ham match....Why is even Xfinity dogging them? 3 our of 4 work fine? Seriously? WHERE IS COMCAST TONY? No answers to these posts in months....COMCAST YOU ARE THE WORST OPTION! I've been waiting for Support Chat to answer for 30 minutes now.
It is getting better. I talked to a CSR yesterday and they were able to resolve a billing issue that included talking to a tech in addition to the billing CSR.
Thanks Tim. All 3 games showed up in the On Demand Extra Time menu around 7 minutes after. All 3 came up starting with the kickoff, not the usual 8 minutes or so of pregame and lineups, so this looks like yet another afterthought when it comes to getting these matches up.
This weekend all 3 Extra Time games came up 5 minutes before kickoff in the On Demand menu, all loaded easily, with improved video and audio quality. Much appreciated.
Just got the X1 platform. I know from reading this thread that these "PL Extra time" games (Games that NBC does not show on regular TV) only appear a few mins (if we are lucky lol) before kick off.
I presume these appear in the On Demand section of X1? , but can anyone please tell me EXACTLY where in the on Demand Section they actually appear??
Thanks very much for your help...
Yes SJ , Leicester Born n Bred , waited 40+ years for it to happen (my first game at Filbert St was in 1972). Not doing so well this year , but thats how it is :-) , as I never , ever thought we would ever win it in my wildest dreams. Only thing is this year NBC are hardly showing any of our games live , as they dont consider us a "big club". Same old , same old.. They only think people are interested in Manu, Chelski , Spurs (who came 3rd lol) and The ARSEnal :-)
Have to admit , I was rooting for your Cubs , as I am a Big Back to the Future fan - only a year late. all the best to you mate...
This is annoying for the following reason:
On Their "Xfinity TV" App , CC have Five pre assigned "Channels" (EPLX1-5) that they use to show the feed
that comes from the Premier League Via NBC Sports. You can find these by going to the App and searching "EPL". There is a test card type thing showing 24/7 when games are not being shown..
They (NBC Sports) assign the games the night before to these Channels , this week Leicester/watford was on EPLX4
The feed from the ground started at exactly 9.50 (there was even a countdown clock).
So CC have full control over this. I cant believe they dont assign EPLX1-5) to the On Demand section the night before. that way we would all be happy..
I even tried watching the feed on my tablet and then Casting it to the TV using screen mirroring , but guess what? CC has screen mirroring locked down due to copyright stuff..
I can watch the Non Broadcast games via the NBC Sports app and then casting to my TV via my Chromcast , but it does not always work correctly and the feed cuts off at half time and shows crazy commericals over and over again.
As said before on these Forums , CC does not make it easy for us all to watch these games , unlike Direct TV which I understand always work perfectly...
Another Saturday, another set of missing Premier League Extra Time games. Only 2 this weekend but both MIA at 10:05 Eastern.
Correction: 2 games appear at 10:05. No pregame or lineups, they start with kickoff.
Hull City game is showing under the Hull City tile.
NBC made a last minute program change. Swansea game is on CNBC.
Tile for Swansea is showing Middlesbrough/Leicester City, which is the other Extra Time game this week.
Saturday 12/3 - 2 of the 3 Extra Time games will not play after selecting Watch from the tile in the Premier League folder. Error message is "Unable to Play Video" XRE-03092.
Stoke/Burnley and West Brom/Watford will not play.
Sunderland/Leicester is the only one that does.
Some support please Comcast.
Well I never received a call back from "Tier3" as promised (anyone surprised) and it also appears that Comcast do not monitor these conversations anymore - have they given up trying to work out how to perform this simple function? Are they too embarrassed to make an apperance?
So I repeat a previous posting..... Comcast Support - an oxymoron and await next weekends debacle.
Well, I will say that the Saints vs Boro game showed up 5 minutes before kickoff on Sunday. Now it was the ONLY on demand game that day so perhaps things get much worse for some reason when there are more than one? Typically the tile only shows up a few minutes after the game has started which is not very good obviously.
Yes, ondemand - sports - soccer (sorry at work so don't have the exact wordage) then the tile should show up. SHOULD but often doesn't. The bad thing of course, is that there's no place holder in advance you just have to check at game time, and if it's not there keep looking for ten mimuntes with fingers crossed!
Otherwise do it on your computer through NBC sports website. That's what I'm doing and the Saints vs stoke game is scheduled for 12pm rather than 11:45 - not sure if that means I'll miss the first 15minutes or not......
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I switched from DirecTV to X1 about a month ago. For the most part I am VERY impressed with the system. I think the interface is really good and easy to use. My only complaints so far have to do with the handling of EPL coverage and recordings.
I've read enough of this post to get the gist of how the Extra Time coverage is handled. It seems silly and painful, but I'm glad I found this thread or I wouldn't have known about it at all. I'll keep my fingers crossed that it gets better over time.
The reason I found this thread was because I was looking for an answer to a different question. I saw it touched on a few pages back, but I'm hoping this audience can give me some pointers on how to best record games.
With DirecTV, I simply set my DVR to record EPL games...and it worked pretty well....even for ExtraTime games. I see with X1 that the matches are labeled in a way that makes them pretty unique by including the teams in the title. While this seems like a useful bit of data to include in the title, it makes it hard to do what I want. DTV made me pretty lazy and it was nice not having to go in every week and manually record the games. Is there a way to get there with X1 too?
I did see that I can pick some favorite teams and record them...but that has other problems. If I pick a team and tell it to record, it seems to get all instances (non-HD and also the coverage from Spanish channels).
Is there a clean/simple way to either record all games with confidence or select some teams and only get one instance?
Finally, props to ComcastTony for sticking with this topic and trying to help. Don't scare him off guys!
Sent PM with MAC info of set top boxes.
Thanks, got it - taking a look.
Getting the same response in Atlanta. Started a separate day specific topic to see if that would get a more rapid response, but nothing so far.
This is unbeleivable, Comcast seems to be able to find a new way every time to ruin their premier league coverage.
I too am getting "unable to play video". Rebooting did no good. San Fran south bay area.